FAQ's

Do you have a question you need answered or a comment about a Western Fair District experience? Feel free to call or email us!

Call: 519-438-7203 ext. 0 or toll free 1-800-619-4629
Email: contact [at] westernfairdistrict.com (contact[at]westernfairdistrict[dot]com)

Wondering about those additional fees and service charges?

We love fun, but try as we might, even WE can’t make taxes and services fun.  So when you  see added taxes and fees, please know that these are a necessity in the entertainment world that  help us provide Entertaining experiences that will enrich your life and community.

Who do I call if I have lost or found an item at WFD?

 

To report a lost and found item, please call Security at 519-438-7203 and dial #5.

 

When is Top of the Fair open?

Top of the Fair restaurant is open with reservations every Friday night of live racing. Looking for more details? Visit topofthefair.com

For reservations, please call 226-210-5394.

When do you have live horse racing?

 

Our live racing schedule runs from the beginning of October until the end of May. 

What is your animal policy?

Pets are not permitted, only certified service animals are allowed entry into one of our shows or events.

What is a CAP card and how do I get a CAP card application?

You can find all about our CAP (community assistance program) Card by clicking here.

What bus runs along WFD?

We are on London City Transit bus routes 2 Dundas, 7 Wavell, and 20 Cherry Hill.

For more information on bus schedules, please visit the London Transit Commission website www.ltconline.ca.

What are the hours and locations of where I can purchase tickets for your events?

Advance tickets can be purchased online up until 11:59PM prior to the show’s opening day. You can also purchase tickets over the phone by calling 519-438-7203, 0. 

Is all parking free?

Yes, all parking is free on our grounds.

How far is the airport from Western Fair District?

Western Fair District is a 17 minute drive via Oxford St. from London International Airport. There is also a bus route available from the airport to our grounds, the 36 Industrial to the 2 Dundas.

How do I get race programs?

Our race programs can be purchased at the Mutuel Teller Counter on the day of the race or online for free.

Do you have accessible washroom facilities at your concerts?

Yes, all concerts will have accessible washroom facilities.

Do you have accessible seating at your concerts?

 

Yes, all concerts will have accessible seating.

Can my baby/toddler attend your shows? If so, how much is it for them to attend?

For our 19+ shows, no one under the age of 19 will be admitted. For our all age’s shows & events, generally children 2 & under are free to attend.

 How do I purchase a Western Fair gift card?

Gift cards can be purchased over the phone or by calling to make an appointment. Please call 519-438-7203 ext. 0 with your inquiry. 

Where can I redeem a Western Fair gift card?

Gift cards can be redeemed at Top of the Fair, Deke's Bar & Grill, Concession, Tickets for Western Fair owned and operated shows, and Gateway Casino.